AI search visibility intelligence for B2B SaaS

Know when AI recommends your competitors — and why.

When buyers ask ChatGPT, Perplexity, Claude, or Gemini “best tools for…” or “[competitor] alternatives,” Hailed tracks whether you’re recommended, shows which competitors are winning, and maps the sources behind those answers — delivered as a lightweight weekly pulse and a monthly executive report.

Get a free mini-audit View sample report

No credit card required · A small buyer-query sample, on your company and two competitors.

Audited across
  • ChatGPT / OpenAI
  • Perplexity
  • Claude
  • Gemini
  • + more AI search surfaces over time

The shift

Your buyers are asking AI before they talk to sales.

Buyers now ask AI assistants questions like “best ATS for startups”, “Greenhouse alternatives”, or “best payroll software for remote teams”. If your competitors are recommended and you’re absent, you may never enter the shortlist.

  • AI answers are becoming buyer shortlists

    Buyers increasingly use AI assistants to compare software, find alternatives, and build vendor shortlists — often before a single sales conversation.

  • Competitors win through trusted third-party sources

    AI systems lean on review platforms, listicles, comparison articles, videos, and community discussions — the places that shape recommendations.

  • Traditional SEO reports miss AI recommendation gaps

    Ranking data doesn’t tell you whether AI assistants actually mention, cite, or recommend your company in buyer-facing answers.

Sample report

See the exact gaps behind your AI visibility.

A tour of what the report surfaces. Demo data — anonymized example.

11/100AI Visibility Score
0%Citation share
13%Qualified mention share

Across 54 valid AI answers (32 high-intent), the client is mentioned in 13% and cited in 0% — competitors carry the recommendations.

Qualified mention share excludes failed, off-topic, or irrelevant AI responses — it counts only meaningful brand appearances.

Not every cited source needs the same playbook.

Independent listicles may be pitchable. Review platforms require profile and review work. Competitor-owned pages call for counter-positioning, not outreach.

Source Ownership Recommended action
TechnologyAdvice Independent Pitch inclusion
G2 Review platform Improve profile and ethical review collection
Lever blog Competitor-owned Build owned counter-positioning page

Metrics

What we measure every week

Your AI visibility

  • AI answer share
  • Qualified brand mentions
  • Citation share
  • High-intent query visibility

Source intelligence

  • Top cited domains
  • Source relevance
  • Source ownership

Competitors & signal quality

  • Competitor mention share
  • Provider-level visibility
  • Ambiguous / off-topic query detection
Bottom-funnel queries are searches where buyers compare vendors, ask for alternatives, or build a shortlist — for example “Greenhouse alternatives”, “best ATS for startups”, or “best payroll software for remote teams”.

Process

How Hailed turns AI answers into an action plan

  1. 1

    Build the buyer-query map

    We identify the questions your buyers ask before choosing software: best tools, alternatives, comparisons, and category-specific searches.

  2. 2

    Run the AI visibility audit

    We test those queries across multiple AI/search-grounded providers and collect answers, citations, mentions, and source URLs.

  3. 3

    Map the source network

    We find the review sites, listicles, comparison articles, videos, and communities shaping AI recommendations.

  4. 4

    Turn it into an action plan

    You receive weekly pulse updates and a monthly executive report with prioritized source opportunities and a 30-day plan.

Deliverables

What you get in the $1,500/month starter tier

A done-for-you service with a dedicated analyst — clear scope, no surprises. Built for visibility intelligence and strategic direction.

Included

  • Weekly AI visibility pulse
  • Monthly executive report
  • Competitor visibility scorecard
  • Top missing buyer queries
  • Citation / source map
  • Top 10 source opportunities
  • Evidence pack with AI answer examples
  • 30-day action plan
  • Monthly Loom walkthrough or strategy call

Not included at this tier

  • Full outreach execution
  • Writing full SEO articles
  • Managing review campaigns end-to-end
  • Reddit / community posting
  • Paid creator outreach

Full execution can be added in higher tiers — the starter tier keeps you focused on where to act first.

Insight examples

Examples of insights clients receive

From the same anonymized example shown above. Demo data — anonymized.

  • 01

    This company appears in just 13% of valid AI answers — and 22% of high-intent ones. Its top competitor appears in 80%.

  • 02

    AI systems repeatedly cite G2, TechnologyAdvice, and PeopleManagingPeople — all sources where competitors appear and you do not.

  • 03

    Your biggest gaps are in “alternatives” and “best for [segment]” queries, which sit closer to buying decisions than generic educational searches.

Pricing

Start with visibility intelligence before full execution

Recommended

AI Visibility Starter

$1,500/month

Month-to-month available. A 3-month pilot is recommended to measure movement over multiple audit cycles.

Most visibility changes require repeated measurement — AI answers and cited sources shift over time.

A done-for-you service — a dedicated analyst, not another dashboard to manage.

  • 1 category
  • 3–5 competitors
  • 25–50 tracked buyer queries
  • Weekly visibility pulse
  • Monthly executive report
  • Top source opportunities
  • 30-day action plan
  • Monthly Loom or strategy call
Request a mini-audit

Entering even one buyer shortlist can be worth far more than the subscription. Need execution? Outreach, content briefs, review campaign support, and creator partnerships are available in higher tiers.

One-time full audit

$750–$1,500

Full AI visibility audit, competitor gap analysis, and a 30-day action plan.

Start here

Growth execution

From $2,500+

Monitoring plus execution support: outreach, content briefs, review campaigns, and creator partnerships.

Talk to us

The difference

Built for AI recommendations, not just Google rankings.

SEO shows where your pages rank. Hailed shows whether assistants recommend you, cite you, or recommend competitors instead.

Traditional SEO

  • Keyword rankings
  • Backlinks
  • Organic traffic
  • Owned pages
  • Google search results

Hailed AI visibility

  • AI answer share
  • Brand mentions in AI answers
  • Citation share
  • Competitor recommendations
  • Source opportunity map
  • Bottom-funnel AI queries

Methodology

Built to avoid noisy AI vanity metrics

We separate failed provider calls, off-topic answers, and raw brand mentions from qualified visibility. The goal isn’t a vanity score — it’s a reliable map of where your brand is missing.

  • Provider health checks
  • Failed answers excluded from scoring
  • Qualified mention filtering
  • Citation deduplication
  • Source relevance filtering
  • Competitor-owned source detection
  • Raw response review
  • Clear methodology in every report

FAQ

Questions, answered

Not exactly. It complements SEO by measuring how AI assistants mention, cite, and recommend your brand in buyer-facing answers.

The audit is designed for ChatGPT/OpenAI-style search, Perplexity, Claude, Gemini, and other AI search surfaces over time. Provider health is shown transparently in every report.

No. AI visibility depends on many factors. We identify gaps, source opportunities, and actions likely to improve visibility, then track changes over time.

A query where a buyer is comparing vendors, asking for alternatives, or building a shortlist — for example “Greenhouse alternatives” or “best ATS for startups”.

AI systems often rely on review platforms, comparison articles, listicles, communities, and public sources when generating recommendations.

The starter tier focuses on monitoring and strategy. Execution support can be added in higher tiers.

You’ll receive a short visibility snapshot. If there’s a meaningful gap, we can discuss a full audit or monthly monitoring.

Find out if AI assistants recommend your competitors instead of you.

Share your company and two competitors. We’ll run a small buyer-query sample and show you where you stand.

  • A sample of real buyer queries run across AI assistants
  • Your mention share vs. two competitors
  • The top source gaps to close first

If there isn’t a meaningful gap, we’ll tell you — no upsell.

Takes about 30 seconds · We’ll only use this to prepare your mini-audit · No spam.

Get free mini-audit